Privacy

Who this policy applies to

This policy applies to personal information handled by Source Research Supply LLC when you use this website, communicate with the team, subscribe to updates, create an account or purchase products. In this policy, “Source”, “we”, “us” and “our” refer to Source Research Supply LLC.

Information we collect

Depending on how you interact with Source, we may collect:

• contact and identity information, such as your name, email address, telephone number and delivery or billing address;
• account information, login details and communication preferences;
• order and transaction information, including products ordered, order status, delivery details and payment status;
• inquiries, correspondence, claim information and documents or photographs you provide;
• device, browser, IP address, cookie and website-usage information; and
• any other information you choose to provide.

Payment-card information is handled by the payment provider used at checkout. Source does not need to receive or retain complete payment-card details to process an order.

How we use information

We may use personal information to:

• operate the website and provide requested products or services;
• create and manage accounts, process payments, fulfill orders and provide delivery updates;
• respond to inquiries, claims and support requests;
• maintain security, prevent fraud and enforce website terms;
• meet legal, tax, accounting and regulatory obligations;
• analyze and improve website performance, products and customer service; and
• send marketing or stock updates where you have requested them or where otherwise permitted by law.

Cookies and similar technologies

The website may use cookies and similar technologies that are necessary for functions such as account access, security, basket contents and checkout. With the required consent, additional technologies may be used for analytics, preferences or marketing.

You can manage cookies through the controls made available on the website and through your browser. Blocking some cookies may prevent parts of the website from working correctly.

How information is shared

Personal information may be shared only as reasonably necessary with service providers that support website hosting, ecommerce, payment processing, fraud prevention, communications, analytics, order fulfillment and delivery. These providers may use information only for the services they supply or as permitted by law.

Information may also be disclosed to professional advisers, regulators, courts, law-enforcement bodies or other parties where required to comply with law, protect legal rights, investigate misuse or complete a business sale, merger or reorganization.

Retention and security

Source retains personal information for as long as reasonably necessary for the purpose for which it was collected, including order fulfillment, support, record keeping, dispute resolution and legal compliance. Different categories of information may be retained for different periods.

Reasonable administrative, technical and organizational safeguards are used to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

Your choices and rights

You can unsubscribe from marketing messages using the link in the message or by contacting Source. Depending on where you live, applicable law may also give you rights to request access to, correction of or deletion of personal information, to restrict or object to certain processing, or to receive a portable copy.

These rights may be subject to legal exceptions and identity verification. Source may retain information where required for legal, security, fraud-prevention or record-keeping purposes.

Children, transfers and external sites

The website is not directed to children, and Source does not knowingly collect personal information from anyone below the age at which they can legally enter into a purchase in their location.

Service providers may process information in a country different from your own. Where required, Source will use appropriate safeguards for international transfers. Third-party websites linked from this site operate under their own privacy policies.

Updates and contact

This policy may be updated to reflect changes to the website, services or legal requirements. The version published on this page will apply from the date it is posted.

Questions or privacy requests can be submitted through the contact form or by emailing info@sourceresearchsupply.com.